Systems & Technology KBLI 53201 Risk Medium

Last Mile Delivery Logistics System

Last mile delivery is the most expensive part of the logistics chain: from hub to recipient address. Technology plays a key role in route optimization, driver assignment, real-time tracking, and COD reconciliation. Arunika Consulting helps courier companies and delivery startups implement systems that improve efficiency and customer experience.

Technology Challenges

Route Optimization

Maximizing drops per driver per day with efficient routes requires sophisticated algorithms.

COD Reconciliation

Cash from customers must be reconciled daily with completed deliveries.

Driver Performance

Tracking driver KPIs (delivery rate, SLA, customer rating) for incentives and improvement.

Our Technology Solutions

1

Route Optimization Engine

Implementation of AI-based route optimization algorithms to maximize drops per day.

  • Increased efficiency
  • Lower fuel costs
  • SLA achieved
2

Driver App & Management

Driver application with navigation, proof of delivery, and real-time tracking.

  • Full visibility
  • Digital POD
  • Customer updates
3

COD Settlement System

Automatic COD reconciliation system with settlement to merchants.

  • Fraud prevention
  • Fast settlement
  • Merchant cash flow

Related Tax Regulations

Permen Kominfo

Electronic System Organizer Regulations

Provisions for digital platforms managing transactions and delivery data.

Permenhub Logistik

Goods Transport Regulations

Operational standards for goods delivery services.

UU PDP

Personal Data Protection Law

Protection of address and package recipient information.

Need Technology Solutions for Last Mile Delivery Logistics System?

Consult your business technology needs with our expert team. Free initial consultation.

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Frequently Asked Questions

What is the efficiency improvement from route optimization?

Generally 15-30% increase in drops per driver per day and 10-20% fuel cost savings with good implementation.

How to handle failed deliveries?

The system must record failure reasons, schedule re-attempts, and give customers options to reschedule or change address.

What is needed for real-time tracking?

GPS tracking in driver app, backend for processing location, and customer-facing tracking page or push notification.

Will system migration disrupt daily operations?

We usually use a parallel-run approach so the old and new systems operate together during transition, reducing downtime and data risk.

Can accounting software connect to POS and bank data automatically?

Yes. We design API and import workflows for POS, marketplaces, and bank statements to reduce manual entry and reconciliation errors.

Which software is best for my industry?

The right choice depends on transaction volume and complexity. We assess your workflow before recommending cloud accounting, POS, ERP, or dashboard tools.